Privacy Policy

This Policy explains what information KEN STORE processes and how we handle it. We only describe information we actually process.

1. Information we process

• Account data: your name and email address, and (for email/password accounts) a securely hashed password. Passwords are never stored in plain text.
• Google sign-in: if you sign in with Google, we receive basic profile information (name, email) to create your session.
• Wallet & orders: wallet balance, transaction records, and order details including the target/link or configuration you provide for an order.
• Delivered accounts: for Social Account purchases, delivered credentials are stored encrypted at rest and only revealed to you after re-authentication.
• Support: messages and any attachments you send to support.
• Technical/analytics: standard product analytics to operate and improve the service.

2. How we use it

To create and secure your account, process wallet funding, place and fulfil orders with suppliers, deliver purchased items, provide support, and send transactional emails (for example order and refund notifications).

3. Sharing

We share only the minimum necessary data with the suppliers who fulfil your order (for example the target link for a growth order) and with our payment and email providers to operate the service. We do not sell your personal information.

4. Security

Sensitive data such as delivered account credentials is encrypted at rest, and credential reveal requires re-authentication. We apply reasonable technical measures to protect your data, though no system is perfectly secure.

5. Retention

We retain account, order and transaction records for as long as needed to operate the service and meet operational and record-keeping needs.

6. Your choices

You can update your profile or request help via Support. We do not claim any compliance certification we do not hold.